Quality Assurance
Quality Assurance covers all activities that monitor the quality of the services or goods produced. Its goal is to provide evidence that quality-related activities are being performed effectively. Quality has to be monitored during all phases of product development and service delivery: design, development, production, installation, servicing and documentation, in order to prove to stakeholders that a product or service meets needs, expectations, and other requirements.
Quality Assuurance guarantees the existence and effectiveness of procedures that attempt to make sure - in advance - that the expected levels of quality will be reached.
The goal of process improvement is to create an environment where the quality improves and can be of a consistently high quality.
Quality Assurance is a highly complementary activity to P.I., making sure that the processes established are effectively used and that the product and services meet required quality standards.
ADJUGO can help you by providing consultancy and training in the area of Quality Assurance in IT.
