Mission Duration and Details
Start Date: January 1, 2025
End Date: June 30, 2025
Working Conditions: 50% on-site in Brussels, 50% remote
Application Deadline: January 10, 2024
BNP Paribas Fortis is seeking a GenAI Strategist/Coach to enhance their use of Artificial Intelligence (AI) in customer lifecycle management and interaction optimization. As part of Tribe Customers, I drive AI-centric initiatives that align with organizational goals. The strategist will support the development of foundational AI capabilities, assist in specific projects, and empower teams to integrate AI into their workflows effectively.
The ideal candidate will bring expertise in Generative AI, natural language processing, and prompt engineering. They must possess strong communication and coaching skills to foster cross-functional collaboration. This role significantly improves BNP Paribas Fortis’ personalized customer engagement strategy, ensuring efficient processes and meaningful interactions.
Responsibilities
- Drive AI initiatives
- Coach teams on GenAI
- Develop AI strategies
- Support AI project execution
- Optimize customer engagement
Must Have
- Proficiency in GenAI
- Experience in NLP
- Data governance knowledge
- Coaching/training experience
- Master’s degree equivalent
Nice to have
- Expertise in agile methods
- Certification in NLP or AI
- Familiarity with platforms like OpenAI
- Strong GenAI technical skills
- Prompt engineering experience