IT Project Manager - Smart Coop
Description
Smart Coop is modernising the everyday tools used by its members as part of its 2030 strategy. The goal is a seamless, high-quality and secure experience across human and digital channels. Modernisation proceeds business domain by business domain to improve service, operational efficiency and information-system sustainability. The approved project is completing its scoping and will run for several years.
You coordinate business stakeholders, analysts, developers, tech leads and the architect to maintain shared understanding, coherent priorities and controlled execution. You own progress, coordination and implementation quality while respecting the responsibilities of business and technical experts. The architect and senior technical staff are already defining the target architecture and technologies; you facilitate that process and orchestrate delivery and adoption. Reporting is through the senior project managers unit within Strategy and Development, outside IT, in close collaboration with the IT director as project lead.
The assignment covers phased production releases, governance, business workshops and change support across a largely Microsoft-based application landscape. Early deliverables include the implementation schedule, resource estimates, meeting cadence and materials, and scoping the first selected business domain. The full-time hybrid role requires three to four days per week in Saint-Gilles, including Tuesday and Thursday, with additional presence during the first two months. The platform specifies 14 months ending on 31 December 2027, whereas the narrative states 18 months with a possible extension.
Top Reasons to Apply
Lead application modernisation
Improve member experience
Shape business transformation
Engage senior stakeholders
Collaborate with stable teams
Detailed Responsibilities and Skills
Additional Responsibilities
- Prepare and facilitate the steering committee and governance bodies.
- Report to management.
- Work daily with developers, tech leads, business analysts and the architect.
- Understand technical constraints and their impact on planning.
- Facilitate trade-offs between technical considerations and business needs.
- Ensure collaboration between IT teams.
- Organise and facilitate workshops with business stakeholders alongside the business analyst.
- Clarify business needs and objectives.
- Facilitate decision-making and prioritisation.
- Help formalise target processes and journeys.
- Ensure proposed solutions address business challenges.
- Build stakeholder support across business and IT.
- Contribute to communication and change-management activities.
- Support adoption of the business-domain approach, which is new to the organisation.
- Ensure overall consistency across initiatives.
- Produce the implementation schedule and resource estimates.
- Establish the cadence and supporting materials for project meetings, including kickoff, synchronisation and steering committee meetings.
- Scope the first modernisation phase for the selected domain.
- Facilitate target architecture and technology definition, then plan and orchestrate implementation and team adoption.
- Orchestrate transitions during coexistence of the existing and replacement systems and progressive technology decommissioning.
General skills
- At least 5 years coordinating application projects or digital transformation.
- At least one application modernisation delivered from end to end.
- Demonstrated experience in IT environments with internal or external development teams.
- Experience collaborating directly with architects, tech leads and product teams.
- Significant experience facilitating workshops with business stakeholders.
- Demonstrate strong listening skills.
- Demonstrate excellent facilitation skills.
- Synthesise discussions and turn ambiguous discussions into clear, actionable needs.
- Prioritise effectively and focus on value creation.
- Bring together people with varied profiles.
- Communicate clearly and in a structured way.
- Demonstrate diplomacy.
- Demonstrate pragmatism.
- Move topics forward in a complex, cross-functional setting.
- Fluent French is indispensable in the narrative; the platform's Dutch-or-French alternative differs.
- Good English is required; the platform specifies professional working proficiency.
- Attend on site in Saint-Gilles three to four days per week.
- Include Tuesday and Thursday in weekly on-site attendance.
- Provide increased on-site presence during the first two months to build relationships with business and IT teams.
- Be available for a full-time assignment.
- IT Project Manager role at Medior level; most recent experience this year (2026).
- Dutch is a plus in the narrative; no specific narrative proficiency level is stated.
- Sufficient credibility with technical teams is a differentiator.
- Independently facilitating business workshops is a differentiator.
- Experience in application modernisation projects, beyond maintenance or infrastructure alone, is a differentiator.
- Ability to work where needs are developed progressively is a differentiator.
- Balance pragmatism, structure and a results focus.
- The platform lists Dutch or French at native or bilingual proficiency. This alternative conflicts with indispensable fluent French and optional Dutch in the narrative; clarify before assessing eligibility.
- A question asks about a project lasting over twelve months with several successive production releases; its mandatory status is not stated.
- A question specifically tests internal development team experience, while the profile accepts experience with internal or external teams; internal-only experience is not explicitly mandatory.
- A question tests how the candidate establishes and sustains business decisions when decision responsibilities are unclear; this is a selection signal rather than an explicit minimum requirement.
Technical skills
- Understand the main principles of application architecture; a technical expert is not expected.
- Understand issues related to technical debt.
- Understand application modernisation challenges.
- Communicate effectively with developers and the architect.
- Be able to challenge estimates.
- Be able to challenge risks.
- Be able to challenge dependencies.
- Change Management: Intermediate level; most recent practice this year (2026).
- Coordination of IT developers: Advanced level; most recent practice this year (2026).
- Digital Transformation: Advanced level; most recent practice this year (2026).
- IT Governance Framework: Advanced level; most recent practice this year (2026).
- Project Management: Advanced level; most recent practice this year (2026).
- Steering Committee: Advanced level; most recent practice this year (2026).
- Workshop Animation & Training: Advanced level; most recent practice this year (2026).
Tools
- Knowledge of Microsoft technologies is an advantage.
- .NET is nice to have; most recent experience may be at any time; no proficiency level is specified.
- SQL is nice to have; most recent experience may be at any time; no proficiency level is specified.