Project and process manager HR
Description
bpost is transforming its HR processes into a future-proof, standardized and automation-ready landscape. The Project Manager will map and document current HR processes across business units and Centres of Excellence using a structured methodology. The role identifies pain points, inefficiencies, complexity drivers and legacy exceptions. The assignment contributes directly to HR process redesign and digitalization.
The consultant will facilitate the co-creation of target processes with transversal stakeholders in a complex environment. A key objective is to simplify and standardize processes while challenging variations that do not add value. Redesigned processes must be scalable and conceived with automation and digitalization in mind. The role therefore combines process expertise with hands-on stakeholder facilitation.
The Project Manager acts as a bridge between HR, policy owners, HRIS and technical or automation teams. The profile requires experience with end-to-end process redesign, HRIS impacts, workshops and policy-driven HR topics such as reward and promotion. The consultant must be pragmatic and effective in ambiguous and evolving circumstances. The assignment runs from 17 August 2026 through 12 February 2027, with an option for an 80% engagement.
Top Reasons to Apply
HR digital transformation
End-to-end redesign
Automation-ready processes
Transversal stakeholder impact
Flexible 80% engagement
Detailed Responsibilities and Skills
Additional Responsibilities
- Drive process simplification
- Drive process standardization
- Challenge process variations
- Design automation-ready processes
- Design digital-ready processes
- Bridge HR stakeholders
- Bridge policy owners
- Bridge HRIS teams
- Bridge automation teams
General skills
- Proven experience as a process expert
- Demonstrated track record in end-to-end process redesign from as-is to to-be
- Expertise identifying inefficiencies, bottlenecks, complexity drivers and legacy exceptions
- Experience driving process simplification and standardization in cross-functional HR environments
- Strong facilitation skills for transversal stakeholder alignment and workshops
- Ability to translate HR policy-driven topics such as reward and promotion into scalable operational processes
- Comfort interfacing between HR, IT, HRIS and automation teams
- Pragmatic and hands-on working style
- Ability to deliver in ambiguous and evolving environments
- Spoken and written Dutch at business level
- Spoken and written French at business level
Technical skills
- Strong process discovery, mapping and documentation capability
- End-to-end as-is to to-be process redesign
- Process simplification and standardization
- Solid understanding of the HRIS landscape and its impact on process design
- Strong automation and digital mindset
- Design processes for scalability and automation
- Reduce legacy process exceptions
Tools
- HRIS landscape
- BPMN or equivalent structured process-mapping methodology
Preferred experience
- Process expertise in HR or similar service-driven environments
- Prior experience delivering the same type of assignment or project
- Previous experience with public-sector customers
- Previous bpost experience enabling rapid onboarding
- Cultural fit with bpost mission and vision