Product Owner (Senior) - BNP Paribas Fortis
Description
BNP Paribas Fortis seeks a Senior Product Owner for its Channels & Customer Experience Individuals tribe. The mission covers customer and employee channels, including Easy Banking Web, the App and Easy Banking for Employees. Projects may span investment, daily banking, lending and insurance across web and mobile channels.
The Product Owner represents stakeholders and the voice of customers within the Scrum Team. The role translates the product vision into a roadmap, functional specifications and a prioritized Product Backlog. Delivery includes iteration planning, stakeholder alignment, Scrum ceremonies, functional decisions and live Sprint Backlog adjustments.
The assignment runs from 1 December 2026 to 30 November 2027 in Brussels. The expected arrangement is 50% on site and 50% homeworking. Candidates need sound English and at least one local language, Dutch or French. The source states at least 2 to 6 years of relevant experience, a Bachelor degree and mandatory business expertise; Product Owner certification is a plus.
Top Reasons to Apply
Shape digital banking
Own product roadmap
Influence customer experience
Explore banking domains
Hybrid working arrangement
Detailed Responsibilities and Skills
Additional Responsibilities
- Align stakeholders on the product to be delivered and maintain that alignment.
- Initiate priority management and ensure product consistency and quality.
- Participate actively in Scrum ceremonies, including retrospectives, demos and test labs.
- Decide or arbitrate on delivered functionalities.
- Adjust and follow up the Sprint Backlog in real time.
General skills and requirements — mandatory
- Bachelor degree.
- Sound knowledge of English.
- Knowledge of at least one local language: Dutch or French.
- Knowledge of the BNPP group.
- Knowledge of the department’s business environment.
- Expertise in agile methodologies.
- Budget management.
- Project management.
- Knowledge of client KYC.
- Knowledge of client onboarding.
- Knowledge of customer consents.
- Ability to see the overall picture and think strategically.
- Analytical mind and conceptual thinking.
- Negotiation and persuasion skills.
- Structured approach.
- Quality-minded with an eye for detail.
- Goal-oriented.
- Open to change.
- Leadership.
- Positive attitude and pragmatism.
- Thirst for knowledge, learning, adapting and knowledge sharing.
- Prioritize team success over individual achievement or heroic behavior.
- Learn from feedback and adapt actions for continuous improvement.
- Contribute beyond the primary discipline, including analysis, development or testing, when useful for the sprint goal.
- Accept the 50% on-site and 50% homeworking arrangement.
Preferred skills and certification
- Knowledge of the banking sector.
- Expertise in digital projects.
- Mobile expertise.
- Product Owner certification is an advantage; no specific certificate or issuer is named.
Technical skills
- No mandatory or preferred technical experience specified (NA).
Tools
- No specific tool requirement stated.