Technology Delivery & Transformation Lead - BeNe Last Mile bpost
Description
BeNe Last Mile at bpost seeks an experienced technology leader for a six-month interim assignment. The lead reports functionally to the Group CDO and operationally to the Managing Director BeNe Last Mile. The mission strengthens leadership effectiveness, stabilizes delivery performance, and improves the use of technology investments. It focuses on operational effectiveness rather than defining long-term technology strategy.
The lead coaches the Technology Leadership Team, clarifies decision ownership, and improves collaboration across Technology, Operations, Business, and Group functions. Delivery work includes assessing maturity, strengthening portfolio governance, and improving planning, capacity management, and forecasting. Financial work covers a technology spend baseline, vendor and resource efficiency, budget governance, and cost optimization. Executive stakeholders receive regular performance reporting and fact-based recommendations.
Expected outputs include leadership and delivery assessments, a governance model, a KPI dashboard, and validated efficiency opportunities. A 12–18 month improvement roadmap and structured handover support permanent leadership. Candidates need at least 15 years in senior Technology, IT, or Digital leadership, with transformation, leadership development, financial, vendor, and executive stakeholder management experience. Dutch, French, and English fluency is required; the stated assignment dates are 28 September 2026 to 2 April 2027.
Top Reasons to Apply
Shape technology delivery
Develop senior leaders
Advise executive stakeholders
Improve investment efficiency
Build sustainable governance
Detailed Responsibilities and Skills
Additional Responsibilities
- Reduce delivery risks, delays, and execution bottlenecks.
- Strengthen portfolio governance and prioritization mechanisms.
- Ensure greater transparency on progress, dependencies, risks, and business outcomes.
- Review the current Technology budget, cost structure, and resource allocation.
- Identify opportunities for cost optimization and efficiency gains across teams, vendors, and initiatives.
- Strengthen budget governance, forecasting, and financial performance management.
- Support value-based prioritization of investments and initiatives.
- Implement actions that improve cost efficiency while maintaining service quality and delivery commitments.
- Evaluate the effectiveness of the current operating model and governance structures.
- Identify opportunities to simplify processes, decision-making, and escalation paths.
- Improve cross-functional collaboration between Technology, Operations, and Group functions.
- Ensure stronger focus on business value, execution discipline, and measurable outcomes.
- Act as trusted advisor to the BeNe Last Mile Management Team on technology delivery and organizational effectiveness.
- Provide regular executive reporting on delivery performance, budget efficiency, risks, and improvement initiatives.
- Facilitate alignment between Technology leadership, Business stakeholders, and Group Digital & Technology functions.
- Support decision-making through clear, fact-based recommendations and performance insights.
- Strengthen the Technology Leadership Team and increase leadership effectiveness.
- Improve delivery predictability across the technology portfolio.
- Increase transparency and accountability for delivery commitments.
- Enhance budget control, forecasting accuracy, and cost efficiency.
- Establish clear governance, prioritization, and performance management practices.
- Build stronger alignment between Technology, Operations, and Business stakeholders.
- Deliver leadership effectiveness assessment and improvement plan.
- Establish clear governance model with defined accountability and decision ownership.
- Provide recommendations to strengthen leadership capabilities and organizational effectiveness.
- Deliver delivery maturity assessment.
- Deliver delivery governance framework and KPI dashboard.
- Achieve improved delivery predictability and portfolio transparency.
- Deliver action plan to sustain delivery excellence.
- Establish technology spend baseline and cost analysis.
- Document identified and validated efficiency opportunities.
- Establish improved budgeting, forecasting, and financial reporting practices.
- Deliver cost optimization roadmap.
- Deliver 12-18 month improvement roadmap.
- Provide recommendations for long-term capability development and governance.
- Complete structured handover to permanent leadership.
General skills
- At least 15 years of experience in senior Technology, IT, or Digital leadership roles.
- Proven track record in improving delivery performance within complex operational environments.
- Strong experience leading technology transformations.
- Strong experience leading organizational performance improvement initiatives.
- Demonstrated success in developing senior leadership teams.
- Strong financial management experience.
- Strong vendor management experience.
- Strong cost optimization experience.
- Excellent stakeholder management skills at executive level.
- Fluent in Dutch.
- Fluent in French.
- Fluent in English.