Domain Delivery Lead - International Protection - SPF FOD
Description
The Immigration Office is transforming its digital working environment through the eMigration programme. The programme modernises business applications and strengthens collaboration between teams. Its goal is a more integrated, agile and future-oriented IT environment. The Domain Delivery Lead works within the Directorate-General on the International Protection domain.
You will unite several agile squads around shared objectives and ensure alignment with business priorities. You will coordinate global planning, dependencies, budgets and suppliers while managing changes and reporting risks. Servant leadership, coaching and transparent decision-making support team autonomy and delivery maturity. The assignment involves multidisciplinary teams and a complex public-sector stakeholder environment.
The profile calls for at least ten years in a similar function, five years of Agile experience and ten years each of complex digitalisation stakeholder management and project-team leadership. Public-sector transformation, business–IT communication, governance and business process reengineering are central requirements. Dutch or French must be native, while the narrative requests good English despite the platform classifying English as optional. The full-time hybrid assignment in Brussels is administratively scheduled from 7 December 2026 to 7 March 2027, with a separate statement requesting commencement as soon as selection is completed.
Top Reasons to Apply
Shape public transformation
Empower agile teams
Modernise strategic applications
Influence working methods
Solve complex challenges
Detailed Responsibilities and Skills
Additional Responsibilities
- Escalate significant changes or issues beyond acceptable tolerances correctly and promptly.
- Manage supplier follow-up through genuine partnerships.
- Manage project budgets.
General skills
- At least 10 years in a similar function, with proven coordination and steering of multiple teams.
- Translate complex IT concepts into simple, accessible business language using influential communication.
- Translate political vision and business needs into an operational roadmap and clear delivery priorities.
- Guide, inspire and empower squads while removing administrative and organisational obstacles.
- Navigate public-sector cabinets, directorates-general and external partners, reconciling divergent interests.
- Solid experience as a business–IT bridge, such as senior Product Owner, Business Relationship Manager or programme director, with successful nontechnical communication.
- Experience leading large multidisciplinary teams distributed across autonomous teams or squads.
- Experience allocating resources and managing budgets within public-sector budget envelopes.
- Proven delivery of complex projects or digital transformation initiatives in a public administration or public body.
- Understand institutional dynamics, anticipate stakeholder concerns and manage conflicting priorities in politically sensitive environments while remaining neutral and focused on objectives.
- Structure, plan and prioritise activities against strategic objectives, business needs and delivery capacity.
- Excellent analysis, synthesis and problem-solving; identify risks, dependencies and improvement opportunities.
- Coordinate multiple teams and foster effective collaboration between IT, business stakeholders and other actors.
- Influence and mobilise people without hierarchical authority.
- Excellent communication and active listening, adapting messages to teams, business, management and suppliers.
- Demonstrate empathy and emotional intelligence and establish psychological safety so everyone can speak openly.
- Handle tensions and conflicts diplomatically and negotiate mutually acceptable solutions.
- Facilitate and coach teams and individuals to support their progress.
- Remain calm, resilient and solution-oriented under pressure; adapt and learn continuously.
- Act with integrity and transparency and lead by example.
- Native Dutch or French; either satisfies the language requirement.
- Good English knowledge is required in the narrative, while the platform language panel lists English as nice to have; priority needs confirmation.
- Platform requests confirmed Agile Delivery Manager experience used this year.
- Platform requests confirmed Agile Team Coordination used this year.
- Platform requests expert Complex Stakeholder Management used this year.
- Platform requests expert IT Governance Framework used this year.
- Platform requests expert Project Leadership used this year.
- Platform requests confirmed public-sector project-management experience used this year.
- English is classified as nice to have by the platform, although the narrative requests good knowledge.
Technical skills
- Master agile and iterative IT delivery methods and their application in complex environments.
- Strong knowledge of project-management methodologies and governance and delivery practices.
- Significant experience leading large IT projects with multiple stakeholders and cross-functional dependencies.
- Proven business-process optimisation and reengineering experience.
- Master change-management principles and challenges in organisational and digital transformations.
- Understand application management, lifecycle, maintenance and evolution challenges.
- At least 5 years of Agile experience.
- At least 10 years of project experience involving complex stakeholder management in a digitalisation project.
- At least 10 years of project-team leadership.