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Team Leader Life Insurance - Athora Belgium (Ixelles)

Customer: Athora Belgium Rue du Champ de Mars, 23 1050 Brussels Belgium
Dates: 2026-07-31 — 2026-12-31
Arrangements: Hybrid, full time
Apply before: 2026-08-20
Apply Now!

Description

Lead an eight-person Underwriting & Policy Servicing team in Life Operations, ensuring performance, coaching and operational excellence.

Drive customer-focused improvements, prioritise workloads, monitor KPIs, manage budgets and collaborate on strategy.

Bring deep life insurance expertise, strong leadership and bilingual communication skills in a hybrid freelance assignment.

Top Reasons to Apply
Leadership impact
★★★★★
Insurance expertise
★★★★★
Hybrid work
★★★★★
Responsibilities
Manage team
Prioritise workload
Improve service quality
Drive customer focus
Ensure performance
Coach employees
Lead meetings
Create positive environment
Must Have
Bachelor degree
Life insurance expert
5 years life insurance
Leadership skills
Dutch or French
Other national language
Office suite
Excel
Nice to Have
Insurance/economics degree
Lean management

Detailed Responsibilities and Skills

Additional Responsibilities

  • Define strategy
  • Manage budget
  • Analyse complaints

General skills

  • Leadership
  • Communication
  • Stakeholder management
  • Organisation
  • Priority management
  • Customer focus
  • Participative leadership
  • Dynamic attitude

Technical skills

  • Life insurance operations
  • KPI management
  • Budget management
  • Process improvement

Tools

  • Microsoft Office
  • Excel
  • PowerPoint