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Senior Functional Analyst - RIZIV INAMI

Customer: RIZIV INAMI Avenue Galilée 5 BP 1 1210 Bruxelles Belgium
Dates: 2026-11-16 — 2026-12-31
Arrangements: Full time, 40 hours/week; hybrid with at least two office days per week in Brussels; telework only within Belgian borders; flexible working hours 07:30-20:00 with core hours 09:00-12:00 and 13:00-16:00.
Apply before: 2026-10-25

Description

Support INAMI-RIZIV in defining business processes for ICT and data services with a social impact. Analyze how processes operate today and how they should operate in the future. Work at the early stages of projects to turn business needs into clear project definitions. Apply the organization's existing standards and methodology.

Organize and lead meetings and workshops with business stakeholders. Gather information and map business processes in a way that reflects organizational needs. Prepare precise documents and deliverables that analysts can directly use to implement solutions. Continue checking that implemented solutions correspond to what was agreed with the business.

The engagement is full-time and hybrid in Brussels, with at least two days per week on site. Remote work must be carried out within Belgium, and flexible working hours are available within a 40-hour week. The environment offers access to public transport, bicycle and car parking, and a company restaurant. Self-development and learning platforms are available, with training outside working hours.

Top Reasons to Apply
Societal ICT impact
★★★★★
Business process ownership
★★★★★
Cross-functional business collaboration
★★★★★
Hybrid flexible schedule
★★★★★
Professional learning platforms
★★★★★
Responsibilities
Analyze INAMI business processes
Describe current process situation
Describe future process situation
Organize business stakeholder meetings
Facilitate business process workshops
Gather business process information
Map business process flows
Draft project definition deliverables
Must Have
Expert functional analysis
Expert Agile / Scrum
Expert BPMN modelling
Confirmed storytelling skills
Confirmed testing skills
Confirmed UML modelling
Confirmed use case writing
Confirmed user story writing

Detailed Responsibilities and Skills

Additional Responsibilities

  • Document implementation-ready process specifications
  • Apply INAMI methodology standards
  • Verify implemented solution alignment
  • Coordinate business solution agreement

General skills

  • Expert functional analyst role
  • Business process analysis and mapping
  • Describe as-is and to-be processes
  • Facilitate stakeholder workshops and meetings
  • Gather information and prepare project deliverables
  • Document specifications usable for implementation
  • Check delivered solution against business agreement
  • Communicate clearly with business stakeholders
  • Listen actively
  • Translate abstract concepts into practical solutions
  • Analyze information critically
  • Assess impacts across departments
  • Storytelling: confirmed level
  • Dutch: active knowledge
  • French: active knowledge
  • English: passive knowledge
  • Attend Brussels office at least twice weekly
  • Perform telework within Belgium

Technical skills

  • BPMN: expert level
  • Testing: confirmed level
  • UML: confirmed level
  • Use cases: confirmed level
  • User stories: confirmed level

Tools and methodologies

  • Agile / Scrum: expert level
  • Apply INAMI standards and methodology
  • No specific software tools identified