Strategic Governance & Business-IT Alignment Manager (Expert) - FAVV-AFSCA
Description
The organisation is strengthening its Business-IT governance, transparency and steering after an ICT audit examined both ICT and its interfaces with the Business. The Strategic Governance & Business-IT Alignment Manager reports directly to the CEO. The initial phase focuses on following up audit recommendations and implementing concrete operational improvements. The role connects governance, financial control, supplier management and Business-IT alignment.
In the short term, the manager monitors implementation of ICT audit recommendations, tracks progress and reports transparently to the CEO and relevant governance bodies. The assignment also covers financial control of ICT outsourcing, IT budget prioritisation and operational improvements arising from audit findings. The manager acts as a liaison between Business and ICT and formalises actions, owners, decision points and reporting agreements. This creates demonstrable and auditable follow-up.
Over the longer term, the role supports implementation of a full service-based ICT model with clear services, service ownership and service agreements. It further develops financial control and reporting, governance roles and decision rights, and structural links with Internal Audit, CISO, DPO and other organisation-wide functions. The manager provides strategic advice on IT strategy, governance, service delivery, sourcing and prioritisation. The role also professionalises Service Management and strengthens collaboration among Business, ICT, Finance, Procurement and suppliers.
Top Reasons to Apply
CEO-level strategic impact
Shape ICT governance
Business-IT transformation
Service model evolution
Cross-functional collaboration
Detailed Responsibilities and Skills
Additional Responsibilities
- Improve supplier management
- Bridge Business ICT
- Clarify stakeholder expectations
- Increase priority transparency
- Define concrete actions
- Assign action owners
- Define decision moments
- Establish reporting agreements
- Implement service model
- Define IT services
- Establish service ownership
- Establish service agreements
- Expand financial controls
- Report ICT expenditure
- Monitor supplier performance
- Improve Business-ICT governance
- Define governance roles
- Define decision rights
- Define escalation paths
- Define follow-up mechanisms
- Connect assurance functions
- Advise ICT management
- Advise governance stakeholders
- Professionalise Service Management
- Handle supplier escalations
- Strengthen cross-functional collaboration
- Promote value creation
- Improve risk control
General skills
- Strong IT governance and Business-IT alignment insight
- Financial and supplier management expertise
- Translate audit findings into feasible actions with priorities, owners, milestones and reporting
- Excellent stakeholder management and communication at executive, Business and ICT levels
- Independent, diplomatic and connecting attitude with sufficient decisiveness
- Strong analytical ability covering management reporting, risks, budgets, KPIs and decision dossiers
- Organise governance and control pragmatically without unnecessary bureaucracy
- Coaching and facilitation skills for sustainable collaboration and continuous improvement
- Broad senior-level experience in ICT governance, Business-IT alignment, ICT Service Management, ICT control, CIO Office or comparable governance/transformation environments
- Proven audit or improvement programme follow-up and implementation in a complex organisation
- Experience with ICT financial steering, budget follow-up, outsourcing and supplier management
- Experience designing or improving governance bodies, reporting models, roles, responsibilities and decision processes
- Experience developing a service-oriented ICT organisation and Business-ICT collaboration
- Sufficient seniority to work directly with CEO, management, ICT management, Business, Internal Audit, CISO, DPO, Finance, Procurement and external suppliers
- Dutch or French native language plus very good oral and written command of the second language
Technical skills
- Service Management expertise
- Sourcing, contract and supplier relationship experience
- Escalation handling and improvement plan follow-up
- Management reporting, risk, budget and KPI experience
- Project, Program and Portfolio Management at expert level
- Public, regulated or strongly controlled environment experience is preferred
- Active English knowledge is preferred
Tools
- COBIT knowledge is a major asset
- ITIL knowledge is a major asset