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Scrum Master – Junior

--brussels--
  • Customer: SPF Justice - FOD Justitie
  • Job location: Rue Evers, 2-8, 1000, Bruxelles
  • 📅 Start Date: 2025-12-09
  • 📅 End Date: 2026-02-08
  • 📤 Apply Before: 2025-12-15
  • 💼 Arrangements: Full time, on-site (Loksumstraat 25, Brussel)

The Fine Platform within the Federal Public Service Justice coordinates and develops digital solutions that modernize the processing of traffic and criminal fines across Belgium. As a Junior Scrum Master, you support agile teams working on major initiatives such as JustFines, 67ter, and cross-border certificate handling. These projects improve administrative efficiency, increase legal enforceability, and help ensure smoother cooperation between Justice, the police, and European member states. You contribute to impactful, mission-critical ICT modernization for public services.

In this role, you guide teams in applying Scrum effectively, ensuring that ceremonies such as sprint planning, daily stand-ups, reviews, and retrospectives run smoothly. You help maintain transparency, support the Product Owner in backlog refinement, and remove obstacles that block progress. Through coaching and structured facilitation, you strengthen team cohesion and help teams develop predictable, value-driven delivery. Your work directly contributes to improving service accessibility and communication toward citizens.

Working closely with stakeholders, project management, and development teams, you help maintain alignment, manage expectations, and foster a continuous improvement mindset. You support hybrid agile/waterfall delivery, which is used to roll out evolving versions of JustFines and its related modules. The role offers the opportunity to develop your skills in a complex governmental environment, gain experience with legislative constraints, and contribute to a safer, more efficient digital justice ecosystem.

Description

As a Junior Scrum Master, you facilitate agile processes across multiple project teams within the Fine Platform. You ensure that rituals, communication, and collaboration flow smoothly to enable efficient delivery. Your role focuses on supporting the Product Owner, coaching the team, improving transparency, and maintaining value-oriented work practices. You also help teams navigate uncertainties in estimates, manage priorities, and foster a positive, constructive team dynamic.

Top Reasons to Apply
Meaningful public impact
★★★★★
Agile learning environment
★★★★☆
Team coaching growth
★★★★☆
Large-scale digitalisation
★★★★☆
Process improvement focus
★★★☆☆
Responsibilities
Lead Scrum events
Support backlog refinement
Remove impediments
Strengthen team cohesion
Promote agile mindset
Must-have Criteria
Bachelor or Master
0–5 years experience
Scrum & Kanban knowledge
Jira & Confluence
Dutch & French skills
Nice-to-have Criteria
Public sector experience
Azure DevOps familiarity
Collaboration tools
Analytical thinking
Stakeholder exposure

Detailed Skills Requested

Technical Skills

  • Scrum and Kanban methodologies
  • Experience with Jira, Confluence, and Azure DevOps
  • Understanding of case management systems
  • Hybrid agile/waterfall project exposure
  • Digital workflow and process optimisation

General Skills

  • Strong communication and facilitation
  • Pragmatic and solution-oriented approach
  • Stakeholder alignment and transparency
  • Value-driven prioritisation
  • Learning mindset and structured working style

Questions

What relevant experience do you have within a governmental organisation?

Describe a situation where you addressed overly optimistic estimations within a team. What technique did you introduce, and how did it impact predictability?

How did you protect a Sprint Goal when the Product Owner introduced a critical last-minute User Story? What data or metrics did you use?

Explain how you improved roadmap transparency and managed stakeholder expectations using agile metrics such as velocity or burn-down charts.